SFMS Overview - CIS Technology, Inc.

SLOT FLOOR MONITOR

SYSTEM OVERVIEW

Introducing – The Slot Floor Monitor System

Through our work in the casino industry, CIS has gained specific insights into the operational needs on the slot floor. Based on this experience, CIS developed our uniquely-capable Customer Service tool: the Slot Floor Monitor System (SFMS).

SFMS offers an unparalleled combination of real-time visibility into your Customer Service on your slot floor, event volume, and employee activity along with historical management reporting. Our unique approach not only can improve customer service and staff efficiency immediately, but measures and reports those improvements, allowing you to manage your slot floor proactively and extremely effectively.

THE SFMS ADVANTAGE

Enhanced customer service by reducing customer wait times
Improved Slot Machine “up” time through faster response to events
Improved Slot Floor staff utilization
Increased Individual staff efficiency
Increased visibility into slot floor activity
Better planning of slot floor staffing based on performance targets
Improved Food & Beverage Revenues
Proven Return on Investment
Simple to Install and Configure

Get a 30-Day Trial for your Property

Additional modules for the Slot Floor Monitor System are available for providing real-time information for Employee Status & Task Completion, Premium Players, Patron Services and Wireless Handheld. Click on any of the buttons to the right to get more information.